1. The lessee is obliged to treat the vehicle gently and professionally. The lessee is obliged to have the necessary maintenance and wear and tear repairs as well as necessary inspections (in particular HU and AU) carried out at the expense of the lessor after consultation during the entire term of the subscription. The lessor shall name a workshop located in the proximity of the place of the original rental for the performance of the maintenance or - if possible and at the lessor's free discretion - shall suggest a workshop located at or in the proximity of the lessee's respective place of residence.
2. The lessee has to observe all regulations and technical rules relevant for the use, especially the regular check of the sufficient engine oil level, ad-flu level, water level and tire pressure, as well as, among other things, the due inspections and to check regularly whether the vehicle is in a roadworthy condition, as well as to lock the vehicle properly. Corresponding measures, such as topping up the engine oil, must be duly undertaken by the lessee. In doing so, the suitability of the engine oil to be topped up must be ensured (exclusively 5W30 Longlife III). If the wrong fuel is filled up or the wrong engine oil is refilled, the lessee is liable for the costs incurred by towing the vehicle and/or repairing the damage. Furthermore, the lessee shall pay attention to the warning lights in the vehicle display and take necessary measures according to the operating instructions. In case of doubt, the lessee shall contact the lessor at +49 157 589 200 03.
3. The lessee, as well as the additional driver(s) named by him/her, is/are exclusively authorized to drive the vehicle and is/are not allowed to hand over the vehicle to third parties, unless the lessor gives its prior written consent.
4. Defects and damages, accidents and thefts, etc. occurring on the vehicle are to be reported to the lessor immediately. In case of theft of the vehicle, the lessee or the driver(s) is/are obliged to immediately provide the lessor with a copy of the criminal complaint together with the vehicle keys and the vehicle documents, if these were not stolen as well.
5. The lessee may use the vehicle exclusively within the geographical borders of Europe as well as in non-European areas belonging to the European Union (EU). Outside these borders there is no insurance coverage in the motor insurance (especially comprehensive insurance). If the lessee wishes to use the vehicle in other countries and areas, the prior written consent of the lessor is required. In this case, the lessor is obligated to provide correspondingly extended insurance cover.
6. The rental vehicle must be cleaned inside (swept, vacuumed and wiped) and handed over to the lessor by the lessee. The lessor shall be responsible for any further interior and exterior cleaning. Any cleaning costs incurred for heavy soiling, e.g. on the upholstery, on the interior ceiling or interior walls will be retained from the deposit and charged at least with a special cleaning flat rate of 200 €, whereby the lessee is permitted to prove that no damage was incurred at all or that the damage was significantly lower than the special cleaning flat rate. Likewise, the lessee has to bear the costs of an exterior cleaning in case of very heavy soiling (e.g. mud). If the rental vehicle is not properly cleaned inside (swept, vacuumed and wiped) handed over, a special cleaning fee of 100 € will be charged, whereby the lessee is allowed to prove that damage has not occurred at all or is significantly lower than the special cleaning fee.
7. The lessee is obliged to protect the vehicle from overuse in any way. In particular, the lessee is obligated to observe the existing traffic regulations in the respective countries. Driving is only allowed with secured or unlocked gas bottle. Basically, the vehicle may only be used in public road traffic. In particular, use for the following purposes is excluded:
- Participation in car races and similar drives for motor sport purposes for vehicle tests or driving safety training
- Participation in off-road driving
- Transportation of highly flammable, toxic or dangerous substances or such products that violate the applicable legal regulations;
- Driving school training
- For commercial passenger transportation
- For sublettingfor the commission of customs and other criminal offenses, even if they are punishable only under the law of the place of the offense
- Use of the vehicle for towing or pushing another vehicle or trailer, unless the total weight entered in the vehicle documents is complied with and the rental vehicle is equipped with an appropriate trailer hitch
- Transportation of live and dead animals. Required special cleaning costs are to be paid by the renter. These costs are calculated according to actual expenditure, but will be charged at least with a lump sum of € 500. The renter has the right to prove that no damage has occurred or that the actual expense is less than the lump sum
- Transportation of persons or goods with a weight, quantity and/or volume that exceeds the maximum values entered in the vehicle documents
- Transportation of the vehicle on board an aircraft
- Usage that goes beyond the contractual use.
8. The lessee assures that he/she will not drive the vehicle if he/she is not in a driving condition, especially, but not conclusively, not under the influence of alcohol or other intoxicating substances, but also in a driving condition caused by e.g. illness or fatigue.
9. The vehicle is to be secured against theft according to the respective, technical possibilities of the vehicle. The lessee and the driver are obliged to ensure that the vehicle is locked and the anti-theft device (if any) is activated when the vehicle is parked or left unattended.
10. Smoking in the vehicle is strictly prohibited. In case of violation of this prohibition a special cleaning fee of 500 € will be charged.
11. The lessee is obliged to secure the cargo properly, so that no damage is caused to the vehicle and this is also no risk for the passengers. The valid, legal regulations for securing the load are to be observed. The lessees are liable to the lessor for all consequences resulting from the violation of the above obligations.
12. When renting vehicles with AdBlue tank, the lessee shall ensure that the AdBlue tank is always sufficiently filled. The lessee, the driver(s) and his vicarious agents shall be liable without limitation for violations of the above obligation committed during the rental period; the lessee shall indemnify the lessor against all claims asserted by authorities or other third parties against the lessor due to failure to fill the AdBlue tank, in particular fines and warning fees. The lessee shall take over a full Adblue tank at the start of the journey. The lessee is obliged to check the Adblue tank regularly and, if warning signals light up, to ensure that the Adblue tank is filled up properly at his own expense without delay. If a vehicle stops in case of non-observance of the warning signals and thus causes further damage, the lessee is solely responsible for this and has to pay the bill.
13. The vehicle will not be damaged by immersion in water, contact with salt water, passing through flooded areas, driving in sand and on dirty roads.