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Privacy Statement

Who is responsible and how can I get in touch with you?

Responsible

for the processing of personal data within the meaning of the EU General Data Protection Regulation (DSGVO):
CamperBoys GmbH
Werinherstrasse2
81541 Munich
Tel.: +49 (0) 8141 396 3000
E-mail: info@off-campers.com

Data protection officer

Jörg Hermann
jmh data protection consulting
Freibadstr. 30
81543 Munich
e-mail: info@jmh-datenschutz.de

What's it about?

In accordance with Art. 13 GDPR, we inform you of the legal basis of our data processing. If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TTDSG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.

Who receives my data?

Data erasure and storage duration

We adhere to the principles of data minimization in accordance with Art. 5 para. 1 lit. c GDPR and storage limitation in accordance with Art. 5 para. 1 lit. e GDPR. We only store your personal data for as long as is necessary to achieve the purposes stated here or as provided for by the retention periods stipulated by law. After the respective purpose no longer applies or after these retention periods have expired, the corresponding data will be deleted as quickly as possible.

Recipients of the data

We only pass on your personal data within our company to those areas and persons who need this data to fulfill contractual and legal obligations or to implement our legitimate interest.
If you are interested in purchasing a camper, we will pass on your data to partner companies who will contact you about the purchase and process it. Data will only be passed on if you inform us of your interest in purchasing the vehicle when you return it.

Note on the transfer of data to third countries

Tools from companies based in third countries are also integrated on our website. If these tools are active, your personal data may be transmitted to the servers of the respective companies. The level of data protection in third countries generally does not correspond to EU data protection law. There is therefore a risk that your data may be passed on to authorities in these countries. We have no influence on these processing activities.

What about external Links on your Website?

This website may contain links to third-party websites or to other websites under our responsibility. If you follow a link to a website outside our responsibility, please note that these websites have their own data protection information. We accept no responsibility or liability for these third-party websites and their data protection notices. Therefore, before using these websites, please check whether you agree with their data protection declarations.
You can recognize external links either by the fact that they are displayed in a different colour from the rest of the text or underlined. Your cursor will show you external links when you move it over such a link. Only when you click on an external link will your personal data be transferred to the destination of the link. In particular, the operator of the other website receives your IP address, the time at which you clicked on the link, the page on which you clicked on the link and other information that you can find in the data protection information of the respective provider.
Please also note that individual links may lead to data being transferred outside the European Economic Area. This could give foreign authorities access to your data. You may not have any legal remedies against this data access. If you do not want your personal data to be transferred to the link destination or even exposed to unwanted access by foreign authorities, please do not click on any links.

What are my rights?

As a data subject within the meaning of the GDPR, you have the opportunity to assert various rights. The data subject rights arising from the GDPR are the right of access (Article 15), the right to rectification (Article 16), the right to erasure (Article 17), the right to restriction of processing (Article 18), the right to object (Article 21), the right to lodge a complaint with a supervisory authority and the right to data portability (Article 20).

Right of withdrawal:

Some data processing can only take place with your express consent. You have the option to withdraw your consent at any time. However, this does not affect the lawfulness of data processing up to the point of withdrawal.

Right to object:

If the processing is based on Art. 6 para. 1 lit. e or f GDPR, you as the data subject can object to the processing of your personal data at any time for reasons arising from your particular situation. You also have this right in the case of profiling based on these provisions within the meaning of Art. 4(4) GDPR. If we cannot demonstrate a legitimate interest in the processing that outweighs your interests, rights and freedoms or if the processing serves to assert, exercise or defend legal claims, we will refrain from processing your data after the objection has been made.
If the processing of personal data serves the purpose of direct advertising, you also have the right to object at any time. The same applies to profiling in connection with direct advertising. Here too, we will no longer process personal data as soon as you object.
Right to lodge a complaint with a supervisory authority:
If you believe that the processing of personal data concerning you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

Right to data portability:

If your data is processed automatically on the basis of consent or fulfillment of a contract, you have the right to receive this data in a structured, commonly used and machine-readable format. You also have the right to request the transfer and provision of the data to another controller, insofar as this is technically feasible.

Right of access, rectification and erasure:

You have the right to obtain information about your processed personal data with regard to the purpose of the data processing, the categories, the recipients and the duration of storage. If you have any questions on this topic or other topics relating to personal data, you can of course contact us using the contact details provided in the legal notice.

Right to restriction of processing:

You can request the restriction of the processing of your personal data at any time. To do so, you must fulfill one of the following conditions:
You contest the accuracy of the personal data. For the duration of the verification of the accuracy, you have the right to request the restriction of processing.
If the processing is unlawful, you can request the restriction of the use of the data as an alternative to erasure.
If we no longer need your personal data for the purposes of processing, but you need the data for the assertion, exercise or defense of legal claims, you can request the restriction of processing as an alternative to erasure.
If you object to the processing pursuant to Art. 21 (1) GDPR, your interests and ours will be weighed up. Until this balancing has taken place, you have the right to request the restriction of processing.
Restriction of processing means that, with the exception of storage, personal data may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

How is my data processed in detail?

Below we inform you about the individual processing operations, the scope and purpose of the data processing, the legal basis, the obligation to provide your data and the respective storage period. There is no automated decision-making in individual cases, including profiling.

Provision of the website (web host)

Our website is hosted by:
Hetzner Online GmbH
Industriestr. 25, 91710 Gunzenhausen
Gunzenhausen, Germany
When you visit our website, we automatically collect and store information in so-called server log files. Your browser automatically transmits this information to our server or to the server of our hosting company.
These are
  • IP address of the website visitor's end device Device used
  • Host name of the accessing computer Operating system of the visitor Browser type and version
  • Name of the retrieved file Time of the server request Amount of data
  • Information on whether the data retrieval was successful
This data is not merged with other data sources.
Instead of operating this website on our own server, we can also have it operated on the server of an external service provider (hosting company), which we have named above in this case. The personal data collected by this website will then be stored on the hosting company's servers. In addition to the data mentioned above, the web host also stores contact requests, contact data, names, website access data, meta and communication data, contract data and other data generated via a website for us, for example.
The legal basis for the processing of this data is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the technically error-free presentation and optimization of this website. If the website is accessed in order to enter into contractual negotiations with us or to conclude a contract, another legal basis is Art. 6 para. 1 lit. b GDPR. In the event that we have commissioned a hosting company, there is an order processing contract with this service provider.

Contact form

You have the option of contacting us via a contact form on our website. In particular, your contact details are required to contact us via this form.
The legal basis here is the processing for the purpose of contract fulfillment or pre-contractual measures pursuant to Art. 6 para. 1 lit. b GDPR. There may also be a legitimate interest in maintaining business relationships or responding to your inquiry for other reasons.
The legal basis for the processing of your data in this case would be Art. 6 para. 1 lit. f GDPR.
The data will be deleted when we have finally answered your request and there are no other storage obligations to the contrary.

Contact by telephone or e-mail

In accordance with legal requirements, we have provided a telephone number and e-mail address on our website. The data transmitted via these channels is automatically stored by us in order to process corresponding inquiries or to be able to contact the person making the inquiry. We will not pass this data on to third parties without consent.
If contact is made by telephone or via our e-mail address for pre-contractual or contractual purposes, the processing of personal data is based on the legal basis of Art. 6 para. 1 lit. b GDPR. For all other contact on your part, the processing of personal data by us is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

Use of cookies

Our website uses "cookies". Cookies are information that a web server (server that provides web content) stores on your end device in order to be able to identify this end device. They are either stored temporarily for the duration of a session (session cookies) and deleted at the end of your visit to a website or permanently (permanent cookies) on your end device until you delete them yourself or they are automatically deleted by your web browser.
Cookies can also be stored on your device by third-party companies when you visit our website (third-party requests). This enables us, as the operator, and you, as a visitor to this website, to use certain third-party services that are installed on this website. Examples of this are cookies for processing payment services or cookies for displaying videos.
Cookies have a wide range of uses. They can improve the functionality of a website, control shopping cart functions, increase the security and convenience of website use and carry out analyses of visitor flows and behavior. Depending on the individual functions, cookies must be classified according to data protection law. If they are necessary for the operation of the website and intended to provide certain functions (shopping cart function) or serve to optimize the website (e.g. cookies to measure visitor behavior), they are used on the basis of Art. 6 para. 1 lit. f GDPR. As the website operator, we have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services. In all other cases, cookies are only stored with your express consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG).
If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in this data protection notice. Your required consent will be requested and can be revoked at any time.

Use of external services

External services are used on our website. External services are services from third-party providers that are used on our website. This can be done for various reasons, for example for embedding videos or for the security of the website. When using these services, personal data is also passed on to the respective providers of these external services. If we do not have a legitimate interest in using these services, we will obtain your consent as a visitor to our website, which can be revoked at any time, before using them (Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TTDSG).

Analytics

We process personal data of website visitors to analyze user behavior. By analyzing the data obtained, we are able to compile information about the use of the individual components of our website. This enables us to increase the user-friendliness of our website. The analysis tools used can be used, for example, to create user profiles for the display of targeted or interest-based advertising messages, recognize our website visitors the next time they visit our website, measure their click/scroll behaviour and downloads, create heat maps, recognize page views, measure the duration of visits or bounce rates, and trace the origin of website visitors (city, country, which page the visitor comes from). The analysis tools help us to improve our market research and marketing activities.
The processing of the data is based on the legal basis of consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG). As a website visitor, you have consented to the processing of your personal data with your voluntary, explicit and prior consent. Without separate consent, the personal data will not be processed by us in the manner described above, provided that there is no other legal basis within the meaning of Art. 6 para. 1 GDPR on which we base the processing. We will proceed in the same way if you withdraw your consent. This will not affect the lawfulness of the processing carried out until you withdraw your consent.

Google Analytics

We use the Google Analytics service on our website. The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The use of the service may result in data being transferred to a third country (USA). The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
Further information can be found in the provider's data protection information at the following URL: https://policies.google.com/privacy.

Microsoft Clarity

We use the Microsoft Clarity service on our website. The provider of the service is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland.
The use of the service may result in data being transferred to a third country (USA). The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
Further information can be found in the provider's data protection information at the following URL: https://privacy.microsoft.com/de-de/privacystatement.

Visual Website Optimizer

We use the Visual Website Optimizer service on our website. The provider of the service is Wingify, KLJ TOWER, 1104, North, Netaji Subhash Place, Pitam Pura, Delhi, India.
By using the service, data may be transferred to a third country (India).
Further information can be found in the provider's data protection information at the following URL: https://wingify.com/privacy- policy.

HR systems

We use software to better record, store and manage information relating to personnel administration. Personal data, in particular names, addresses and salary data, are stored in HR systems.
Processing only takes place if you consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent (Art. 6 para. 1 lit. a GDPR). Without your consent, data will not be processed in the manner described above. If you withdraw your consent (e.g. via the consent banner or other options provided on this website), we will terminate this data processing. This does not affect the legality of the processing carried out up to the point of withdrawal.

Marketing

Our website uses tools that offer services relating to campaigns, web analysis and personalization. This enables a central and comprehensive collection of all data, which in turn is necessary for the optimization and planning of digital campaigns. These services can be set and used by our advertising partners via our website to create a profile of your interests and show you relevant ads on other websites.
The processing of the data is based on the legal basis of consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG). As a website visitor, you have consented to the processing of your personal data with your voluntary, explicit and prior consent. Without separate consent, the personal data will not be processed by us in the manner described above, provided that there is no other legal basis within the meaning of Art. 6 para. 1 GDPR on which we base the processing. We will do the same if you withdraw your consent. This will not affect the lawfulness of the processing carried out until you withdraw your consent.

Post Affiliate Pro

We use the Post Affiliate Pro service on our website. The provider of the service is Quality Unit, s. r. o., Polus City Center, Polus Tower I, 4th Floor, Vajnorska 100/A, 83104 Bratislava, Slovakia.
Further information can be found in the provider's data protection information at the following URL: https://www.qualityunit.com/privacy-policy/.

Interface software

Business processes are cheaper, faster and more error-free when they are automated with the help of software via interfaces. This allows them to be efficiently integrated into company processes via your own website or social networks. We use interface software on our website to link different applications with each other and to transfer personal data securely from one application to another.
The processing of the data is based on the legal basis of consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG). As a website visitor, you have consented to the processing of your personal data with your voluntary, explicit and prior consent. Without separate consent, the personal data will not be processed by us in the manner described above, provided that there is no other legal basis within the meaning of Art. 6 para. 1 GDPR on which we base the processing. We will proceed in the same way if you withdraw your consent. This will not affect the lawfulness of the processing carried out until you withdraw your consent.

Google Tag Manager

We use the Google Tag Manager service on our website. The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The use of the service may result in data being transferred to a third country (USA). The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
Further information can be found in the provider's data protection information at the following URL: https://policies.google.com/privacy.

Social media

We use social media plugins to connect our website with our social media channels. The integration of the plugins is intended to make it easier for visitors to our website to follow our channels on social networks, share, like or comment on content. Some social media plugins make it possible to analyze the user behavior of visitors to the website with regard to their behavior on social networks. The use of plugins is intended to increase awareness and the number of followers of our channels.
The plugins also process personal data and transfer data to these social networks. This transfer occurs as soon as the website is accessed. Processed data includes, for example Name, address, e-mail address, telephone number, access time, device information, IP address.
The processing of the data is based on the legal basis of consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG). As a website visitor, you have consented to the processing of your personal data with your voluntary, express and prior consent. Without separate consent, the personal data will not be processed by us in the manner described above, provided that there is no other legal basis within the meaning of Art. 6 para. 1 GDPR on which we base the processing. We will proceed in the same way if you withdraw your consent. This does not affect the lawfulness of the processing carried out up to the point of withdrawal.

TikTok

We use the TikTok service on our website. The provider of the service is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.
The use of the service may result in data being transferred to a third country (USA). The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
Further information can be found in the provider's data protection information at the following URL: https://www.tiktok.com/legal/privacy-policy-eea?lang=de.

Video/music service

Audio and videos are integrated on our website. These are retrieved from the server of our provider, the so-called audio or video platform. In order to be able to play an audio or video, your end device establishes a connection with the audio or video platform and transmits personal data to it. This includes, in particular, the IP address, any location data or information about the user's browser and end device.
Processing only takes place if you consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent (Art. 6 para. 1 lit. a GDPR). Without your consent, data will not be processed in the manner described above. If you withdraw your consent (e.g. via the consent banner or other options provided on this website), we will terminate this data processing. This does not affect the legality of the processing carried out up to the point of withdrawal.

YouTube

We use the YouTube service on our website. The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The use of the service may result in data being transferred to a third country (USA). The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
Further information can be found in the provider's data protection information at the following URL: https://policies.google.com/privacy.

Websecurity

We use tools on our website that protect against unauthorized access, spam or other attacks. This increases the security of our website.
We base this processing on a legitimate interest (Art. 6 para. 1 lit. f GDPR).
Our legitimate interest is to be able to guarantee the security of our website and to protect us from unauthorized access, spam and other attacks.

hCaptcha

We use the hCaptcha service on our website. The provider of the service is Intuition Machines, Inc, 350 Alabama St, San Francisco, CA 94110, USA.
By using the service, data may be transferred to a third country (USA).
Further information can be found in the provider's data protection information at the following URL: https://www.hcaptcha.com/privacy.

Advertising

Tools are used on our website that facilitate or enable the placement of advertising and the evaluation of the success of ads placed. Personal data is processed for this purpose, in particular the IP address, access times and device information.
Processing only takes place if you consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent (Art. 6 para. 1 lit. a GDPR). Without your consent, data will not be processed in the manner described above. If you withdraw your consent (e.g. via the consent banner or other options provided on this website), we will terminate this data processing. This does not affect the lawfulness of the processing carried out up to the point of withdrawal.

Microsoft Advertising

We use the Microsoft Advertising service on our website. The provider of the service is Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland.
The use of the service may result in data being transferred to a third country (USA).
Further information can be found in the provider's data protection information at the following URL: https://privacy.microsoft.com/de- en/privacystatement.

Google Ads

We use the Google Ads service on our website. The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The use of the service may result in data being transferred to a third country (USA). The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
Further information can be found in the provider's data protection information at the following URL: https://policies.google.com/privacy.

Google AdSense

We use the Google AdSense service on our website. The provider of the service is Google Ireland Limited (GV), Gordon House, Barrow Street, Dublin 4, Ireland.
The use of the service may result in data being transferred to a third country (USA). The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
Further information can be found in the provider's data protection information at the following URL: https://policies.google.com/privacy.

Google Double Click

We use the Google Double Click service on our website. The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The use of the service may result in data being transferred to a third country (USA). The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
Further information can be found in the provider's data protection information at the following URL: https://policies.google.com/privacy.

Presence on social media

Social networks process your users' personal data on a large scale. When you visit our profiles, your IP address and other information about the devices you use are processed, which makes it possible to assign IP addresses to individual users. We have no influence on this data processing. We would like to point out that you use our profiles on the social networks and their functions on your own responsibility. Details on data processing can be found in the operator's privacy policy.
The purpose of our profiles on social media platforms is to increase our online presence and thus raise our profile. Therefore, the legal basis is legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Furthermore, with regard to the processing activities by the social networks, reference should be made to their own legal bases (e.g. consent pursuant to Art. 6 para. 1 lit. a GDPR), which you can find in the respective privacy policy.
In principle, we are jointly responsible with the social media platform for the data processing operations triggered when you visit our profile. You can therefore assert your rights as a data subject in accordance with Art. 15ff GDPR against the social media platform as well as against us. However, we would like to point out that we have no influence on data processing by the social media platform.

Presence on Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Details can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/.

Presence on Instagram

We have a profile on Instagram. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Detailed information on the handling of personal data can be found in the following Instagram privacy policy: https://help.instagram.com/519522125107875.

Presence on Pinterest

We have a profile on Pinterest. The operator is Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.
Details can be found in Pinterest's privacy policy: https://policy.pinterest.com/de/privacy-policy.

Presence on Tiktok

We have a profile on TikTok. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.
Detailed information on the handling of personal data can be found in the following TikTok privacy policy: https://www.tiktok.com/legal/privacy-policy?lang=de.

Presence on YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
You can find detailed information on the handling of personal data in the following YouTube privacy policy: https://policies.google.com/privacy?hl=de.