Our service promise
Rely on first-class service.
Friendly & quick
At our sites you will be treated courteously. The handover and return are carried out quickly and you don't have to wait long.
At the handover you get all the information you need for your trip. This also includes a thorough briefing for your camper.
Every camper is cleaned and maintained on the inside and outside. The equipment and add-ons are always in perfect condition.
Should any questions or problems arise during your trip, we are available for you every day from 8 am until 12 pm.
Our promise to you
How to: Claim Service promise
- To redeem the service promise simply scan the code or enter the link into your web browser.
- Answer a few short questions for us about the service you received and your experience. This helps us improve and respond to your needs more precisely in the future.
- Based on your answers an amount for your refund will automatically be calculated. If this amount does not seem high enough for you, you are free to adjust it yourself.
- Finally, you can choose your preferred type of refund: a payout, a voucher for your next trip or a donation to our CamperBoys forest.